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Privacy Policy for H&L Consulting 

H&L Consulting (“we,” “us,” or “our”) is committed to protecting your privacy in compliance with South African data protection laws, including the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website URL] (the “Site”).

By using our Site, you consent to the practices described in this policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

Personal Information (as defined by POPIA)

We may collect the following when you interact with us:

  • Name and surname

  • Email address

  • Phone number

  • Physical or postal address (if applicable)

  • Company details (if applicable)

  • Any other information you voluntarily provide (e.g., project inquiries)

Non-Personal Information

We automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and session duration

  • Referring website

2. How We Use Your Information

We process personal information lawfully and only for legitimate business purposes, including:

  • Responding to inquiries and providing services

  • Improving our Site and customer experience

  • Sending marketing communications (with explicit consent)

  • Complying with legal obligations under South African law

3. Legal Basis for Processing (POPIA Compliance)

We process personal data based on:

  • Consent (for marketing communications)

  • Contractual necessity (to fulfill service requests)

  • Legal compliance (as required by South African law)

  • Legitimate business interests (e.g., website security, fraud prevention)

4. Sharing of Personal Information

We do not sell or unlawfully share your data. However, we may disclose information to:

  • Service providers (e.g., web hosting, IT support) under strict confidentiality agreements

  • Regulatory authorities if legally required (e.g., under POPIA or other South African laws)

  • Business partners (only with your prior consent)

5. Data Security Measures

We implement reasonable technical and organizational measures to protect personal data, including:

  • Secure servers and encryption (where applicable)

  • Access controls and staff training on POPIA compliance

  • Regular security assessments

Note: While we take precautions, no online system is 100% secure.

6. Cookies and Tracking Technologies

Our Site may use cookies to enhance functionality. You can manage cookie preferences in your browser settings.

7. Your Rights Under POPIA

As a data subject in South Africa, you have the right to:

  • Access your personal data held by us

  • Correct or update inaccurate information

  • Request deletion (where legally permissible)

  • Object to processing (e.g., direct marketing)

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us 

8. Retention of Personal Information

We retain data only as long as necessary for the purposes stated or as required by South African law.

9. Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may amend this policy to reflect legal changes. Updates will be posted here with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions or POPIA requests, contact us.

H&L Consulting